Innovative CRM Package
virtualCONTACT is the CRM solution for the simplest to the most demanding of applications.
Simple to use and cost effective
virtualCONTACT is the CRM solution for the simplest to the most demanding of applications. virtualCONTACT also delivers a fast, adaptable and cost effective CRM solution that will assist you in generating repeatable and tangible improvements in day-to-day business procedures
Fully integrated CRM
virtualCONTACT is a fully integrated customer relationship management (CRM) system. It allows you the capability to easily design and maintain a clear sight of your customers, right from initial contact through to purchasing and after-sales service. With functionality specifically developed to enhance your company’s sales, marketing, and customer service processes – as well as the option of Microsoft Outlook integration
Simple to use and cost effective
virtualCONTACT enables you to easily measure progress with your clients, contacts and your sales and marketing activities for maximum effectiveness
Fully integrated CRM
virtualCONTACT can also help with the early identification of emerging customer requirements, allowing you adequate time to respond before any of your competitors
Graphical Dashboard
virtual CONTACT uses a sophisticated graphical dashboard for quick and easy snapshots
Ease of Use
virtual CONTACT has been designed from the ground up with ease of use in mind. Your IT department will love it too as this groundbreaking CRM software makes full use of the very latest advances in ICT (Information Communication Technology), such as Microsoft’s .NET and SQL Server technologies, which connect information, people, systems and devices through relational database management systems. virtualCONTACT gives you longevity, compatibility and most importantly, unrivalled speed and ease of use. If you can use Microsoft Outlook then you already know how to use virtualCONTACT as it can use Outlook as its user-interface to add, update and delete individual or company contact details – it really is that simple! Even a beginner can pick up and use virtualCONTACT in minutes making the essential recording of sales contacts a pleasure.
As simple as pouring water through a funnel, virtualCONTACT allows you to qualify leads from many different sources quickly and easily.
Safe, Secure and Reliable
virtualCONTACT gives you all the security features expected of a leading CRM solution, making it not only safe but highly reliable. With data protection more crucial than ever before, the comprehensive security features of virtualCONTACT will help ensure your customer data remains confidential (conforms to the US’s Sarbanes-Oxley Act). Local and remote access can be controlled and secured.
Single Database
virtual CONTACT works from a single database making the system very fast in operation. It also means that you can say goodbye to the headaches of duplication and data synchronisation. All applications such as contact management, reporting, email etc access this data from a single source. Everyone can see where they stand with every customer and business contact, allowing users to work smarter.