No Fear Cold Calling

Friday, May 15 2009

Gavin Ingham is an excellent sales training specialist with a particular emphasis on personal development & business success as a motivational speaker & seminar leader.

I follow Gavin’s newsletter and felt that I just had to share this with you.

These came in from a reader last week. What's worrying is that they're probably fairly typical of an averagely bad call. If these don't inspire you to pick up the phone and do it better...

Always love reading your blogs and materials. Had two calls today I thought I'd share with you. Feel free to share them with others.

We lease some cars for sales staff on contract hire. Sales guy rings from the lease hire company and asks to be put through to me

"Hello Mr McLean"

"Hi"

"How's the cars going?"

"Fine"

"Good - give us a ring if you need anything"

"OK - Bye"

You would have thought with the state of the car market he could have a bit more to say!


Seconnd call - this afternoon - I answer the phone - something I try and avoid.

"Stuart McLean speaking"

"Hello, can I speak to the head of marketing?"

"What's it about?"

"Marketing"

"No - he's not taking sales calls"

"Can I send an email?"

"No - Bye"

Man - if he'd looked at our website my names there as the director!

Idiot.

Gavin - I have nothing to add!


Gavin’s ‘No Fear Cold Calling’ seminar is proving very popular. Find out more and sign up to his weekly newsletter here:

http://www.gaviningham.com/sales-training/no-fear-cold-calling/