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Contact Management vs. Customer Relationship Management (CRM)
Monday, July 5 2010
There was an interesting post on LinkedIn recently where a highly experienced ex-CRM professional (now a Sales 2.0 consultant) rightly emphasised that...
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Marketing Automation
Friday, May 7 2010
"Companies with best-in-class lead prioritization and scoring systems have a 192% higher average lead qualification rate than those that do not.” Aberdeen...
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Customer Managed Relationships
Saturday, April 3 2010
According to Gartner a new era of ‘customer managed relationships’ (CMR) is set to take over from customer relationship management (CRM) systems, which...
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What is Hosted VoIP? Free on-net calls, make and receive calls from almost anywhere, superfast connections
Monday, March 15 2010
In the rapid developing Voice Over Internet Protocol (VoIP) telephony market virtualCONTACT has teamed up with Datasharp, who are not only experts in their...
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Top 5 Negative Impacts to Sales & Marketing Productivity
Tuesday, March 2 2010
At virtualCONTACT we take pride in our approach to the 21st Century sales landscape. We recognise that everyone involved in sales, from front-line Executives...
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virtualCONTACT Appoints New Business Development Manager
Friday, February 26 2010
virtualCONTACT is pleased to announce the appointment of Adam Warren as Business Development Manager. “We are delighted to welcome Adam to virtualCONTACT”,...
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virtualCONTACT Attains Microsoft Registered Partner Status
Saturday, February 13 2010
virtualCONTACT’s primary focus is to increase your sales team’s performance by ensuring you’re making the most of the combinations of their sales skills...
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"The Most Valuable Commodity...is Information" Gordon Gekko - Wall Street
Friday, December 11 2009
This article is reproduced from our December ’09 newsletter. Dear old Gordon (Gekko, not Brown) might have taken things a bit too far, but I'm sure you'll...
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Tactical SEO, how to use it to drive traffic to your website
Friday, December 11 2009
Tactical SEO is often overlooked by both search engine optimisation (SEO) agencies and internal marketing teams. What is tactical search engine optimisation...
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Presenting From Afar: The Case For Virtual Selling
Thursday, December 3 2009
In the current economic climate, the spotlight has been shone with some intensity on the sales process. Across the board, increased competition has forced...
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Cold Calling vs Warm Calling
Friday, November 27 2009
Social Media, Sales 2.0, Facebook, Twitter, LinkedIn; you’ve heard all about them, but have you thought about seeing what they could do for your product...
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Being different
Thursday, November 5 2009
I had a very rewarding day at DMG, Luton yesterday. DMG are one of the world’s leading machine tool suppliers who are active in most manufacturing sectors...
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ARPM, the UK’s leading provider of outsourced lettings solutions, chooses virtualCONTACT
Monday, September 21 2009
ARPM have built their highly successful outsourced lettings solutions business through delivering an innovative and customer focused service that provides...
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Keeping customers satisfied
Tuesday, September 15 2009
Customer Relationship Management (CRM) is much talked about but very few businesses maximise the effectiveness of a good CRM strategy due to the difficulties...
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CRM's gone bad and is getting worse!
Friday, July 31 2009
Here’s a recent contribution I made at ModernSelling.com As sales systems have evolved down the years, they have become cumbersome and over-complex. Richard...
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virtualCONTACT: CRM made simple
Wednesday, April 29 2009
virtualCONTACT has announced the immediate release of its groundbreaking fully integrated customer relationship management (CRM) system, virtualCONTACT...
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